A change to The Insulation Warehouse in 2017 see Jamie thriving and enjoying her customer service role. Earlier, in 2016, she graduated as a makeup artist, and proceeded to do work within the industry for a short while.
Then the family business had an opportunity in the customer service team, which was an interest to Jamie as she wanted to learn more about the family business and get more experience in a customer service role.
Jamie enjoys the role liaising with customers and booking appointments. The focus of her role is spending her time liaising with customers to book appointments for assessments and Install jobs. Jamie enjoys the variety of tasks that comes with a small customer service team where everyone does a bit of everything. Outside work she does makeup jobs on weekends and likes to spend time with her friends in her free time.
Working with dad is working out well. “I feel we have created a good relationship through working together, I appreciate getting to spend that extra bit of time with dad, even when it’s during work hours. Plus, he gives me rides to work and back, so that’s a bonus.”
Jamie says she’s always enjoyed doing more hands-on things. “Enjoying office work was something of a surprise, I’m definitely glad I took the opportunity”