I hope you're well.
Now that it's cooled off a little, I wanted to let you know that my home is much toastier than it was last winter. The extra insulation that your guys installed has made a big difference. It's most noticeable when I leave the house at 6 am and I'm surprised by how cold it is outside. I used to know before opening the door!

The RentFit reports that we commissioned have given us a useful 'To Do' list moving forward. Very clear and concise.

Thanks again.
Best wishes

The best in the business!

This company and it’s staff are unmatched for their communication, professionalism, honesty and Code of compliance reporting. Nothing is never too hard or too much trouble!

Can not recommend them high enough!

Great work Dave and TIWL Team!;

... by the way, the fellas you sent out to do the work... were awesome!! My wife was really impressed as when she came home with our son they put on more appropriate music and turned it down without her even asking. They were great with my kids, interacted with them and my kids though they were COOL. I cant comment on their finished job (Not my area of expertise) but they worked hard to get the job done quickly so my baby could get back in her room and I felt they respected the property. I could trust them without anyone at my home which was pleasing. Merry Christmas

Thanks very much for your excellent prompt service and your very helpful advice.
I will certainly be spreading the word about your service offer.
It is most refreshing to meet someone in the industry who knows how to keep promises and exceed expectations.
It was a real pleasure to deal with you.

I was very lucky to recently win a $4000 insulation package from Insulation Warehouse. I had my ceiling and floor insulation replaced.
The whole process from the measuring up to the insulation and tidy up was carried out quickly and effortlessly. Everyone I dealt with was friendly and professional. The difference it has made was noticeable straight away and our home heats up more quickly and stays warm.
I would definitely recommend the Insulation Warehouse.
Regards
Frances and David

To the entire team at Insulation Warehouse – thank you!!! I cannot express in words the gratitude I have for the team and I honestly cannot think of a time I have received a superior service like the one you gave me…for anything! You’re one of very few companies left giving genuine service, who value your customer and offer good old Kiwi service. Put simply, my experience with you all was faultless – and I have never said that about any other company.

From the initial call with Elyse, then dealing with Ashton for the quote and borer treatment inspection right through to Adrian for the final under floor insulation inspection it became very apparent that you all love your job, love your company and believe in the dying art of true customer service. The entire way through you made me feel like nothing was a problem; you did not try to oversell me anything and your quote was spot on in terms of the timings and price. In fact everything was not only delivered as promised but exceeded my …

We have just had your company install insulation into our roof and felt we needed to let you know how impressed we were with your staff and the service provided. The incredibly professional services started from the very first time we spoke to your receptionist/booking lady. She was so friendly and arranged for our property to be assessed very quickly. Ben visited our house and answered many question as we were completely new to the whole insulation business. He gave us a quote immediately and wasn’t at all pushy. We had three quotes from different companies and Ben’s manner was so professional that the other companies didn’t really stand a chance of getting our business. One of the other companies that quoted for us said that we were to leave the foil in place. I called your company to clarify why it had to be removed and was passed through to someone who could answer my queries immediately. The day before the batts were to be installed we were called to check that the crew’s arrival …

I would like to compliment your installers, they were polite, efficient and although I haven’t been up in the roof cavity, it feels like the Pink Batts are working well. Many thanks.

The Insulation Warehouse, I was impressed with the teams courtesy and professionalism. Sincere thanks for a job very well done and so tidily with everything made ‘ship shape’ at completion. Blessings.

We would like to congratulate the staff at The Insulation Warehouse Auckland for a speedy and excellent job done on our property in Albany. In particular Ben and the three young men who installed in the ceiling Pink Batts and underfloor Cocoon insulation. The results have been absolutely magic. The house is definitely warmer even without any form of heating and is a credit to all concerned.

PS. we had a heavy frost this morning (Tuesday) as is common here in Albany and the house was warm. I couldn’t believe it but its true!

Your team who installed the insulation did so in really horrible weather conditions and still kept smiling. I was very impressed with such courteous representatives of your company and their honesty is commendable. I am sorry they both got bitten on their arms and had a couple of other challenges to deal with as well. I would not have any hesitation in recommending The Insulation Warehouse to others and felt appropriate to advise management on the excellence of your team, especially under such difficult weather and environmental conditions.

Just a note to say thank you for a good job. We were really impressed by all contacts we had with your company – from initial contact to the finished job by the installers. Much appreciated.

Thank you for an excellent job well done. Your installers were most efficient, clean, tidy and a pleasure to have in our home. Thank you to all.

Just got your invoice today which will be paid today and wanted to say thanks for an awesome service. You were the best quote I had, all employees I encountered were informed and efficient which was from quote to installation to an after installation query. Thanks so much I will be recommending and using again should I have the need. I also found your website to be particularly well put together and informative.

I just wanted to say that I am very glad I chose you guys to do my home insulation. I got quotes from a few different people and there was a lot of mucking round and quite expensive to. But you guys stood out and were the best. Hassle free and very quick. Did a very good job and my home is so much warmer now. Thanks so much. Can really feel the difference now.

You guys did a great job at my place, thanks! God bless

Thank you for being pleasant to do business with – both office staff and installers.

Thank you so much. We are finally warm!

Great job and after 30 years I am no longer living in a tent! Yes I definitely notice the difference!

Can you please pass on my thanks to the team. What an amazing job they have done. Absolutely efficient at their job.
Also the insulation: what a difference it makes. When I walked in the door, I noticed the warmth straight away: I cried because it was the first night in years that we had a warm home.
We really appreciate this. So glad that we have this now.

Thanks very much for the prompt and efficient service. I have already recommended you to three friends!

I was impressed with the attitude, expertise and quality workmanship. When recently having insulation installed inspite of cobwebs and heat (and cramped underfloor conditions) the job was done in a capable cheerful way. Thank you.

We would like to express our thanks for the professional service which the two installers gave. The job was completed on time and to a very high standard. We have an HRV system installed in our house which displays the temperature and we have found that the house is 2-4 degrees higher already. I have already recommended your service to friends and family.

Thanks very much to you guys and receptionist for doing a fantastic job on my unit, very much appreciated. I will strongly recommend your company to other people. Everything was done so professionally. Have a great year and hope you get plenty of jobs!

Many thanks for a wonderful job done. We have already noticed a difference in the warmth of our place and there is less condensation on the windows.

A note of thanks for the installation of Cocoon Max. What a huge difference it has made. Having put my heater on in the evening (as normal) I found after two hours I had to turn it off as the house became too warm. The insulation alone retained enough of that warmth to keep us snug all night. Your installers were fast, efficient and courteous.

Thankyou so much for the quick service you provided to insulate the floor at my rental property.
I was amazed that two other companies didn’t even reply to my phone messages – good on you.
I will be referring you to my numerous friends who are property investors.